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OUR TEAM AT MONOGRAM COMMUNICATIONS

“People don’t buy goods and services. They buy relations, stories and magic.”                                                                                  - Seth Godin

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ALYSON GOURLEY-CRAMER, MA, APR

Principal & CEO

Alyson brings 19 years’ experience to the team, with in-depth experience in the corporate, sport, and post-secondary education sectors regionally, provincially and at the national level. She specializes in brand and web design, crisis and issues management, stakeholder relations, and major engagement projects.

 

Alyson has collaborated with all levels of government from municipal, provincial to the Prime Minister’s Office and the Office of the Governor General of Canada. She has her Master's degree in Professional Communication, Certified IAP2, and is accredited by the Canadian Public Relations Society.

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LAURA RANSOM

Account Manager

Laura has over 20 years of experience as a Project Manager with a diverse background in web design, digital marketing, branding, and animation. Her portfolio includes work for the Vancouver Olympic and Paralympic Games, Electronic Arts, Dreamworks, Nickelodeon, Toyota, and other global brands. 


As a dedicated team player, Laura leads projects through the creative pipeline, overseeing strategic planning, scheduling, budgets, resource management, and client relations. She has a Bachelor of Arts in Communications and is also a Communications and Advertising Accredited Professional. 


Laura lives in Kelowna, BC with her husband and 2 boys. In her spare time she loves hitting the slopes at Big White, traveling, and gardening.

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AMY DHANJAL

Senior Communications Lead

Amy is a communications professional with 14 years of experience in media relations, event management, fundraising and business development. She has broad experience in health and donor relations, education, non-profit, sport and agriculture.

 

She holds a Bachelor of Arts in English from the University of Victoria and an Associate Certificate in Marketing Management from BCIT. She approaches her work with an emphasis on empathy and accessibility, and is passionate about community engagement and civic participation.

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MELISSA DAROU, MA

Senior Communications Associate

Melissa is a communications and engagement professional with over 17 years of experience. Her experience ranges from media relations and emergency planning for local governments to branding and capacity-building for non-profit organizations. She values relationships, creativity and collaboration, and sees her work as a way of amplifying the impact of her clients.

 

She has B.A. in Professional Communications from Royal Roads University and IAP2 certification. Working by day and studying by night, Melissa graduated with an M.A. in Environmental Education and Communication in 2023.

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JENNIFER BRANDLE-MCCALL

Senior Communications Associate

Jennifer is fascinated with how humans transfer messages to one another. Offering 15 years of experience working in communication, business, and intercultural relations, Jennifer is passionate about delivering curated clear messages to audiences. She encourages respectful creative collaboration and considerate planning followed by decisive action.


Along with being a policy wonk, Jennifer’s experience on numerous boards informs her approach to effective governance and planning strategies. She has a Master of Arts degree in Professional Communication, specializing in intercultural communication. She has travelled and lived in more than 15 countries, has a black-belt in Taekwondo and tends to a flock of 11 heritage hens (and 3 children) in the North Okanagan.

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LIZ PITTMAN

Senior Communications Associate

Liz is a seasoned communications specialist with expertise in strategic planning, writing, content creation, and podcasting. In her career, she’s had many successful collaborations with various organizations, ranging from startups to established businesses across multiple industries and regions. 

Before transitioning into communications, Liz honed her storytelling skills as a journalist for both radio and television. Outside of client work, she is passionately involved in the post-secondary world. She teaches Social Media Marketing and Digital Communication at the University of Victoria, where she shares her knowledge and experience with aspiring professionals.

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EMILY MARTENS

Communications Lead

Emily is a Communications Lead with over five years of experience in sales and marketing. Her extensive work with start-ups and small businesses has garnered an innate understanding of the importance of customer communication and engagement at all stages. With strengths in social media management, major events, and a keen talent for generating buzz via media relations and PR on a national scale, Emily's continued growth in the profession keeps her passionate about the work.

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VERONICA BELTRAN

Jr. Communications Lead

Veronica is a former newsy that turned into marketing expert. Veronica started her career in Journalism straight out of BCIT, landing a job in a newsroom in British Columbia's Northern Capital. She made her move into Marketing in 2020 and has had a passion for it ever since. Working with start-ups she brings hands-on experience, ideas, and expertise into the world of e-commerce.

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XENIA WONG

Jr. Communications Associate

Xenia is an authentic storyteller with a background in social media, communications, and event planning. She is a champion of diversity, equity, and mental health. Before entering the realm of communications, Xenia graduated from the University of British Columbia with a major in History, a minor in Human Geography, and coursework in Education. 


Xenia brings to the team hands-on project experience across a range of sectors, including public education, educational institutions, and municipal-level emergency management.   

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GRACIE CURLOCK

Jr. Communications Associate

Gracie is a vibrant emerging communications professional, driven by a passion for innovation and authenticity in communications, public relations, and marketing. She effortlessly crafts compelling narratives across visual, written, and digital channels. Rooted in her connection to sports, Gracie seamlessly integrates the values of teamwork, perseverance, and respect in all environments. As a soon-to-be graduate with a bachelor's degree in communications, majoring in public relations and minoring in marketing, she eagerly applies her academic pursuits to her work.

 

Outside of her studies, you will find Gracie enjoying the company of her beloved Bernedoodle, Bo, or binging in the latest true crime series.

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EMILY MORTON

Graphic Designer

With a Bachelor of Applied Design and over 15 years of experience, Emily Morton recognizes the importance of striking a balance between form and function in design. Her flexible visual style, attention to detail and ability to problem-solve ensures that your design challenges will be met in a way that is both creative and effective.

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DAWN JENSEN

Graphic Designer

Dawn draws upon her education in Visual Communications and over 17 years as a multi-faceted designer building relationships, overcoming challenges, and transforming brands for clients across Western Canada. Her agency and freelance experience allow her to lead, collaborate, and work fluidly across the entire creative process—from creative discovery to content production.


Dawn specializes in identity and brand development, with a full gamut of applied design including branding systems, promotional materials, environmental graphics, publications, packaging, advertising, and web design. A doodler from day one, Dawn combines her love of art, attention to detail, and knack for problem-solving into creative, driven by visual storytelling, personal connection, and purposeful graphic design.

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MATT WOOD

Brand Strategist, Graphic Designer & Web

A graphic designer and brand strategist, Matt is committed to making a difference for North American companies. He has been branding companies for over 24 years, from London, England and now in Canada. Clients have ranged from the Government of Canada and The United Nations, to International businesses like P&O Cruise Line and Future Shop as well as many local companies.

Matt is a Certified Design Professional (Society of Graphic Designers of Canada), he is in the top four percentile of Canadian designers with a masters in graphic design. He attended the Royal College of Art in London, England, the only fully postgraduate art institution in the world. Since graduating, he has worked in design, art direction, management, business ownership, sales training and marketing. His specialties include brand strategy, communication design, leadership skills and entrepreneurial thinking. He loves to problem solve and have a fun ‘English’ sense of humour.

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EMILY ERICKSON

Operations Manager

Emily is curious, ambitious, and focused. With a background in financial services and workforce development, she has nearly a decade of experience administering government-funded skills enhancement and entrepreneurial programs. She has broad knowledge of business development, human resources, client relations, and customer service. Emily’s post secondary education focused on psychology and interpersonal relations. She is currently pursuing Project Management certification through UBC Sauder School of Business.

With confidence and strong interpretation of policies, process, and adherence to confidentiality, Emily is skilled at managing sensitive situations and building trust-based relationships. She is devoted to fostering a positive work environment where clients, employees and contractors feel valued and respected.  

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KAISA RAINA

Account Coordinator

Kaisa has experience in working different areas of business from sales to operations, and project management to strategic planning. Her previous work experience in the tourism sector in Northern Finland has taught her strong problem-solving and organizational skills in the ever-changing working environment.

She holds a Bachelor of Business Administration from Turku University of Applied Sciences and she majored in International Business.

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LISA MACKEY

Senior Communications Associate

Lisa is an accomplished Marketing & Project Management professional with numerous years of progressive experience and a demonstrated history in various industries. She is highly skilled in corporate partnerships, sponsorships, sponsorship activation, experiential advertising, and team management; all in a pursuit to grow brands and develop successful partnerships that deliver
business results. 

 

Lisa has a Bachelor of Commerce from Haskayne School of Business, majoring in Marketing and Tourism, leading her to work in sport tourism, gaming and entertainment tourism, as well as international real estate. An innovative, resourceful, and creative problem solver, Lisa thinks outside of the box, and loves to exceed business goals with her clients.

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JENNY BOON

Senior Communications Associate

Jenny Boon is compassionate, empathetic communications and engagement professional with over two decades of experience. She has a particular focus on community outreach, media relations and storytelling.


Jenny works closely with her clients to develop and promote engaging stories and publications that have strong key messages and make an impact. She strives to ensure her client’s various audiences and partners understand the significance of their work to our everyday lives and communities. Jenny has helped many groups expand on the
important work happening in B.C.’s Northern and remote communities, life sciences and the not-for-profit sector. She has built a strong network of media and government contacts across the province, and successfully garnered media coverage for her clients in both mainstream and trade publications.


Jenny is a member of the Canadian Public Relations Society and the Canadian Science Writers Association. She holds a Bachelor of Arts from the University of British Columbia, and an honours Diploma in Marketing and Communications from BCIT. Jenny has supported clients including DIGITAL, BC Housing, SRK Canada Inc., Genome BC, the BC Cancer Foundation, the Pacific Salmon Foundation, Allianz Insurance, the Universal Group, and others.

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VIRGINIE (V) LAMARCHE

Senior Communications Associate

Born and raised in Quebec, Virginie (aka ‘V’) holds a Bachelor of Communication Sciences from the University of Montreal. She has more than 20 years of experience in various fields of communication and operations including at the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games, CBC/Radio-Canada, national non-profit Breakfast Club of Canada, and PR agency BCP Consultants (Publicis Montreal). 

 

Proficient in English and French, she brings strong writing, organizational, and operational skills to our team. V gets particularly inspired by collaborating with others and working on projects that positively impact people’s physical and mental health.

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KASSANDRA KONDO

Social Media & Digital Specialist

Kassandra Kondo is a seasoned content creator and social media specialist spanning over seven years. Her experiences include monetizing and managing blogs, writing creative copy for traditional and digital media, managing social media accounts as well as producing other marketing-related content across a variety of mediums. In addition to her marketing experience, she also manifests an interest in public relations.
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CHANTAL WONG

Operations & Systems Specialist

Chantel Wong is a project manager with a decade of experience working on projects in a wide variety of fields and specializes in office management capacity-building, process design to increase efficiency, and incorporating tech and automation in the workplace.

 

Before and after graduating from Nipissing University with a degree in Business Administration & Management, she worked with agencies to help clients meet and exceed their expectations for project success.

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PARUL YADAV

Jr. Communications Associate

Parul Yadav is an enthusiastic Media and Communications professional. She has previously supported media campaigns across diverse niches including consumer, healthcare, interior, and non-profit sectors. Parul is a graduate of Professional Communications and Public Relations from Humber College, Toronto.

 

Over the last three years, she had the privilege of collaborating with BIPOC small business owners contributing to the enhancement of their digital and social media presence. Her dedication to fostering inclusivity and diversity is not only reflected in her collaborations but also in her commitment to making a positive difference in the communities she engages with. Passionate about the transformative power of effective media strategies, Parul approaches her work with a curiosity that drives her continuous learning and growth.

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LAURA ZIELKE

Graphic Designer

Laura Zielke has worked within agency and in-house design environments, which enables her to innately understand the needs of her clients. She has worked directly for post-secondary education, sport, and government and can design in both official languages. As a freelance designer, Laura has worked with organizations across Canada.

She has a diploma in visual communications from MacEwan University and over twelve years of experience in marketing and graphic design.

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MIYA MCGREW

Graphic Designer

Miya is a multidisciplinary Graphic Designer with over 14 years of experience. She graduated with honours from the IDEA Program at Capilano University College and also received a Fine Arts diploma from Okanagan University College.

She works in the realms of branding, identity, art direction, packaging, web design and illustration for non-profits, start-ups and well-knowns. With an approach that is both strategic and intuitive, she strives to create work that surprises, delights, and informs.

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